Terms & Conditions

Last Updated: October 2025

Welcome to Lavexxa. By accessing or using our website (www.lavexxa.in or any domain operated under Lavexxa), you agree to the following Terms and Conditions. Please read them carefully before shopping with us.

1. General Terms

By browsing our website or purchasing any product from Lavexxa, you agree to be bound by these Terms & Conditions. These terms apply to all website visitors, customers, and users of our services.
If you do not agree with any part of these terms, you should stop using the website immediately.

2. Changes to Terms & Conditions

Lavexxa may modify, update, or replace any part of these Terms & Conditions at any time without prior notice.
Your continued use of our website after any changes indicates your acceptance of the revised terms. We recommend checking this page regularly for updates.

3. Limitation of Liability

Lavexxa is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
We do not guarantee that our site or servers are free from viruses or harmful components.
If you experience issues with the website, your only remedy is to discontinue its use.
For product-related issues, please reach out to our support team for assistance.

4. Copyright & Trademark

All content on this website — including text, images, graphics, logos, product designs, and software — belongs to Lavexxa and is protected by copyright laws.
You may not copy, distribute, reproduce, or modify any material without our written permission.

5. Product Information, Pricing & Availability

We make every effort to display accurate product details, pricing, and availability. However, errors may occur.
Lavexxa reserves the right to correct any inaccuracies, change product information, or update pricing at any time without prior notice.
All prices are listed in Indian Rupees (INR).

6. Shipping & Delivery

Lavexxa ships across India through trusted logistics partners.
Delivery estimates may vary based on location, courier availability, weather conditions, or unforeseen delays.
We strive to deliver orders within the estimated timeframe provided at checkout.

7. Your Account

If you create an account on Lavexxa, you are responsible for protecting your login details and for all activities conducted through your account.
Lavexxa reserves the right to suspend or terminate accounts involved in fraud, misuse, or violation of these terms.

8. Payments

We offer secure online payments through Razorpay, including options such as UPI, Credit/Debit Cards, Wallets, and Net Banking.
COD (Cash on Delivery) may be available in select locations and may require an advance amount to confirm the order.
Lavexxa does not store your payment information.

9. Exchange & Refund Policy

Lavexxa does not offer returns or exchanges once an order has been successfully delivered, due to hygiene and quality reasons.
However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos or videos.
Our team will review the case and offer a suitable resolution such as replacement or credit wherever applicable.

10. Disclaimer

While we try to ensure all information on the website is accurate and up-to-date, Lavexxa does not guarantee the completeness or reliability of any content.
Your use of our website is entirely at your own risk.

11. Governing Law

These Terms & Conditions are governed by the laws of India.
Any dispute related to these terms will fall under the jurisdiction of the courts in Mumbai, Maharashtra.

12. Contact Us

For any queries regarding these Terms & Conditions, feel free to contact us:

📩 Email: info@lavexxa.com
 Address: Shop No 13, Parvati Heights Sector 11 Taloja Phase 1 – 410206
💬 WhatsApp: +91 7208093130